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Bringing user experience to healthcare improvement :

Bate, P

Bringing user experience to healthcare improvement : the concepts, methods and practices of experience-based design / Paul Bate and Glenn Robert. - Oxford : Radcliffe Publishing, 2007. - xi, 207 p. : ill. - Book.

ISBN: 9781846191763

Subjects--Topical Terms:
Health services.
Strategic planning.
Consumer participation.
Delivery of health care.
Quality of health care.

National Library of Medicine Call No.: WX 154

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