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Lean hospitals : improving quality, patient safety, and employee engagement

Graban, Mark

Lean hospitals : improving quality, patient safety, and employee engagement - Third edition. - Boca Raton, FL : CRC Press 2016 - p. ; cm.

The need for lean -- Overview of lean for hospitals and health systems -- Value and waste -- Observing the process and value streams -- Standardized work as a foundation of lean -- Lean methods : visual management, 5S, and kanban --Proactive root cause problem solving -- Preventing errors and harm -- Improving flow -- Lean design -- Engaging and leading employees -- Getting started with lean -- A vision for a lean hospital and health system.

CIP record. Publication date: 06 16 Includes bibliographical references and index.

1498743250 9781498743259 (pbk. : alk. paper)


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