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The ten principles behind great customer experiences (Record no. 51672)

MARC details
000 -LEADER
fixed length control field 00468cam a2200169 4500
001 - CONTROL NUMBER
control field 9780273775089
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150618t2013 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273775089
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Watkinson, Matt
245 #4 - TITLE STATEMENT
Title The ten principles behind great customer experiences
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Harlow
Name of publisher, distributor, etc. Pearson
Date of publication, distribution, etc. 2013
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element PUBLIC RELATIONS
9 (RLIN) 7625
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Vocational Guidance
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CONSUMER SATISFACTION
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Source of classification or shelving scheme
        Hirson Library (St Helier) Hirson Library (St Helier) Shelves 20/04/2022   HF 5353 019741 20/04/2022 20/04/2022 Book  
        Hirson Library (St Helier) Hirson Library (St Helier) Shelves 20/04/2022   HF 5353 019620 20/04/2022 20/04/2022 Book  
        Sally Howell Library (Epsom) Sally Howell Library (Epsom) Shelves 20/04/2022   HF 5353 061364 20/04/2022 20/04/2022 Book National Library of Medicine
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