000 -LEADER | |
---|---|
fixed length control field | 00503cam a2200205 4500 |
001 - CONTROL NUMBER | |
control field | A030858 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 090401t2003 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0435451693 |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (Sirsi) i9780435451691 |
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
Classification number | HF 800. |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bradley, S |
245 ## - TITLE STATEMENT | |
Title | Customer service : |
Remainder of title | S/NVQ level 2 |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Name of publisher, distributor, etc. | Heinemann Educ, |
Date of publication, distribution, etc. | 2003 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 322p |
591 ## - | |
-- | E |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer satisfaction |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Management techniques |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Communication skills |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Suppress in OPAC | Do not Suppress in OPAC |
Koha issues (borrowed), all copies | 7 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) | Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) | Shelves | 15/01/2024 | HF190 BRA | HIL000204 | 15/01/2024 | 15/01/2024 | Book | |||||||||
National Library of Medicine | QEH Library (Lewisham and Greenwich) | QEH Library (Lewisham and Greenwich) | Shelves | 16/06/2006 | 18 | 8 | HF 800 | W0006953 | 17/12/2015 | 02/09/2015 | 1 | 27/03/2015 | Book | ||||
National Library of Medicine | QEH Library (Lewisham and Greenwich) | QEH Library (Lewisham and Greenwich) | Shelves | 16/06/2006 | 3 | HF 800 | W0001255 | 21/10/2015 | 23/12/2010 | 2 | 27/03/2015 | Book | |||||
National Library of Medicine | QEH Library (Lewisham and Greenwich) | QEH Library (Lewisham and Greenwich) | Shelves | 16/06/2006 | 9 | 6 | HF 800 | W0001254 | 11/03/2019 | 20/12/2018 | 3 | 27/03/2015 | Book | ||||
National Library of Medicine | QEH Library (Lewisham and Greenwich) | QEH Library (Lewisham and Greenwich) | Shelves | 16/06/2006 | 10 | 11 | HF 800 | W0002019 | 02/03/2016 | 16/10/2015 | 4 | 27/03/2015 | Book | ||||
Sally Howell Library (Epsom) | Sally Howell Library (Epsom) | Shelves | 20/04/2022 | HF 5353 | 007829 | 20/04/2022 | 20/04/2022 | Book |