NHS Logo

A survival guide for working with humans : (Record no. 82517)

MARC details
000 -LEADER
fixed length control field 02089cam a2200253 4500
001 - CONTROL NUMBER
control field 0814472052
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090527t2004 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0814472052
100 ## - MAIN ENTRY--PERSONAL NAME
Personal author Scott, Gini Graham
245 #2 - TITLE STATEMENT
Title A survival guide for working with humans :
Subtitle dealing with whiners, back-stabbers, know-it-alls, and other difficult people
260 ## - PUBLICATION INFORMATION
Place of publication New York :
Publisher American Management Association
Date c2004
300 ## - PHYSICAL DESCRIPTION
Physical description 215 p. ; 23 cm.
500 ## - GENERAL NOTE
General note Includes index.
505 ## - CONTENTS
Contents When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
650 ## - SUBJECT HEADINGS
Subject term Nervous System
9 (RLIN) 7107
650 ## - SUBJECT HEADINGS
Subject term Neurology
650 ## - SUBJECT HEADINGS
Subject term Psychology
650 ## - SUBJECT HEADINGS
Subject term Mental Health
650 ## - SUBJECT HEADINGS
Subject term Psychiatry
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Conflict management
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Interpersonal relations
9 (RLIN) 6656
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Interpersonal conflict
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC Do not Suppress in OPAC
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Price effective from Koha item type
  Missing National Library of Medicine     Queen's Hospital Jackie Blanks Library Queen's Hospital Jackie Blanks Library Shelves 29/09/2022 1 1 WM 812 0002007 15/04/2024 18/06/2009 29/09/2022 Book
London Health Libraries Consortium Privacy notice and Membership terms and conditions