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Telephone assessment in primary care : (Record no. 99017)

MARC details
000 -LEADER
fixed length control field 01578nam a2200181 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240402b2023 |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781914961366
100 ## - MAIN ENTRY--PERSONAL NAME
Personal author Pygall, Sally-AnneTelephon
245 ## - TITLE STATEMENT
Title Telephone assessment in primary care :
Subtitle a practical guide to effective consultation and triage
260 ## - PUBLICATION INFORMATION
Place of publication Banbury :
Publisher Scion Publishing,
Date 2023
300 ## - PHYSICAL DESCRIPTION
Physical description ix, 105p
520 ## - ABSTRACT
Abstract At a time when primary care has never been busier, the ability to assess effectively by telephone is vitally important. By understanding the problems of this demanding and risk-prone area, clinicians are better able to balance patient needs with workload demands and access to face-to-face appointments.<br/>This book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world examples throughout, the book offers:<br/><br/>A step-by-step guide to the basic principles of telephone assessment<br/>A summary of the potential pitfalls and how to avoid them<br/>Guidance on how to quality-assure each call before concluding safely<br/>Protocols to use for every call<br/>Telephone Assessment in Primary Care is based around the author's personal experience working in clinical telephone services. In addition, her work running training courses on telephone triage and consultation helps her to highlight common problems and provide practical solutions.
650 #4 - SUBJECT HEADINGS
Subject term Primary care
9 (RLIN) 13452
650 #4 - SUBJECT HEADINGS
Subject term Triage
9 (RLIN) 8181
650 #4 - SUBJECT HEADINGS
Subject term Telemedicine
9 (RLIN) 8091
650 #4 - SUBJECT HEADINGS
Subject term Telephone
9 (RLIN) 8092
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC Do not Suppress in OPAC
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Cost, normal purchase price
    Wessex     CEME Library (NELFT) CEME Library (NELFT) Shelves 02/04/2024   WB 150 NE14407 02/04/2024 02/04/2024 Book  
    National Library of Medicine     Newcomb Library at Homerton Healthcare Newcomb Library at Homerton Healthcare Shelves 22/04/2024   W 89 PYG HOM0375 22/04/2024 22/04/2024 Book 19.99
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