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The art of communication in nursing and health care - an interdisciplinary approach

By:

Raphael-Grimm, Theresa

Publication details: New York : Springer, 2015ISBN:

082611055X
9780826110558

Subject(s):

Contents:

Good communication skills : the foundations; Navigating professional communication challenges; Everyday manners in difficult clinical situations; Effective approaches in challenging populations; Afterword

Summary: This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly thirty years of study to clinician-patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common situations.

Holdings
Item type	Home library	Class number	Status	Barcode
Book	Croydon Health Services Library Shelves	WY 87 RAP (Browse shelf(Opens below))	Available	00CR0000013388
Book	Croydon Health Services Library Shelves	WY 87 RAP (Browse shelf(Opens below))	Available	CR0000009710
Book	David Adams Library (Royal Marsden) Shelves	WY87 RAP (Browse shelf(Opens below))	Available	0000007137

This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly thirty years of study to clinician-patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common situations.

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