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Building great customer experiences

By:

Shaw, Colin

Contributor(s):

Ivens, John

Publication details: Basingstoke Palgrave 2002Description: TEXTISBN:

0333990137

Subject(s):

ORGANISATIONAL CULTURE

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Hirson Library (St Helier) Shelves	HD 2731 (Browse shelf(Opens below))	Available		000945
Book	Sally Howell Library (Epsom) Shelves	HD 2731 (Browse shelf(Opens below))	Available		007894

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Previous	HD 2731 Transformational mentoring: creating developmental alliances for changing organizational cultures	HD 2731 The telephone skills pocketbook	HD 2731 Living values in the NHS: stories from the NHS's 50th year	HD 2731 Building great customer experiences	HD 2731 The David solution: how to reclaim power and liberate your organization and vy Valerie Stewart	HD 2731 Management and organisational behaviour	HD 2731 Why organizations? How and why people organize.	Next

Held at: MS; EP

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