Item type | Home library | Class number | URL | Status | Notes | Date due | Barcode | |
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Electronic book | BEH-MHT Library Service Online | EBOOK (Browse shelf(Opens below)) | Link to resource | Available | [View this item online (NHS OpenAthens log-in required)] | STOCK10030820XB | ||
Electronic book | CEME Library (NELFT) Online | WLM870 (Browse shelf(Opens below)) | Link to resource | Available | [View this item online (NHS OpenAthens log-in required)] |
This book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.
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