TY - BOOK AU - Kohn,L T AU - Corrigan,J M AU - Donaldson,M S TI - To err is human : : building a safer health system / SN - 0309068371 PY - 2000///, sixth reprinting 2007 CY - Washington, D.C. : PB - National Academy Press, KW - Health services KW - Risk management KW - Safety KW - Accidents KW - Drug administration KW - Patients ER -