TY  - BOOK
AU  - Raphael-Grimm, Theresa
TI  - The art of communication in nursing and health care - an interdisciplinary approach
SN  - 082611055X
PY  - 2015///
CY  - New York
PB  - Springer
KW  - Communication
KW  - Nursing
N1  - Good communication skills : the foundations; Navigating professional communication challenges; Everyday manners in difficult clinical situations; Effective approaches in challenging populations; Afterword
N2  - This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly thirty years of study to clinician-patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common situations
ER  -