TY - GEN AU - Gottwald,Maria AU - Lansdown,Gail E TI - Clinical governance: improving the quality of healthcare for patients and service users SN - 0335251048 PY - 2021/// CY - London : PB - Open University Press KW - Patient satisfaction KW - Clinical Governance KW - Quality of health care KW - Health care N2 - The new edition of this key text offers an accessible guide to clinical governance across a range of healthcare settings. Designed to help students, practitioners, and professionals deliver quality care to patients and to improve overall patient experience, this new edition is packed with practical insight into how individuals can contribute to clinical governance. Grounded in the application of clinical governance, this text benefits from thorough worked examples of common causality diagrams; up to date consideration of high profile clinical governance case studies; reflective activities as well as tips and real experiences to help readers apply the theory to practice. This is the go-to book for students, practitioners and professionals across health and allied health disciplines including mental health nursing, midwifery, physiotherapy and occupational therapy ER -