TY - BOOK AU - Yeung, R TI - Coaching people SN - 1857035232 PY - 1999/// CY - Oxford PB - How To Books N2 - This manual provides information on the key points of coaching, and is written for people in business of all sizes, as well as for charities, schools and voluntary organizations. It covers building rapport, assessment, providing feedback, making changes and developing coaching skills ER -