TY  - BOOK
ED  - Department of Health
TI  - Report on the self reported experience of patients from black and minority ethnic groups [E-book]
PY  - 2009///
CY  - London : 
PB  - Department of Health, 
KW  - Ethnic groups
KW  - Ethnic health
KW  - Patient satisfaction
KW  - Surveys
N2  - This report produced by the Department of Health with input and advice from the Care Quality Commission, examines variations in the self-reported views of NHS patients from different ethnic groups. Results are presented from the 2008/09 adult inpatient, 2008/09 emergency department, 2007/08 primary care services and 2007/08 community mental health patient surveys. These findings give us insight into the areas of NHS service provision where experience of the service looks different to patients from different ethnic groups. Results are based on data from the National Patient Survey programme, led by the Care Quality Commission
UR  - #gotoholdings
ER  -