TY - BOOK AU - Iles, V AU - Sutherland, K ED - NCCSDO ED - NHS Service Delivery and Organisation Research and Development Programme TI - Managing change in the NHS: organisational change : a review for health care managers, professionals and researchers PY - 2001/// CY - London : PB - NCCSDO, KW - National health service KW - Organisations KW - Change management ER -