TY - BOOK AU - Carlson, Samuel [(Physician),] (ed) AU - May, Maura (ed) TI - Mistake proofing for lean healthcare T2 - Lean tools for healthcare series; Lean tools for healthcare series SN - 1439837430 PY - 2016/// CY - Boca Raton, FL PB - CRC Press KW - Health Facilities KW - Hospitals N2 - CIP record. Publication date: 07 15; Includes bibliographical references and index; ""Mistake-proofing is an improvement technology that uses a device or procedure, also called a poka-yoke, to prevent defects or errors during a process. Mistake-proofing in healthcare can improve the quality of patient care and services; correct conditions in the process that allow for errors or mistakes; support ideas from knowledgeable staff to improve a process or area; and reduce costs to the organization by eliminating duplication of work. This user-friendly book introduces the concepts of Zero Quality Control (ZQC) and Poka-Yoke Systems. Using healthcare examples, this practical text explains the concept of mistake-proofing through the use of margin assists, key terms, and how-to-steps""--Provided by publisher." ER -