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Customer care excellence : how to create an effective customer focus by
Edition: 6th
Publication details: London : Kogan Page, 2010
Availability: Items available for loan: Hirson Library (St Helier) (2)Call number: HF 5353, ... Sally Howell Library (Epsom) (1)Call number: HF 5353.

Strategic leadership; how to think and plan strategically and provide direction [E-Book] by
Edition: 1
Publication details: London Kogan Page 2010
Online resources:
Availability: Items available for loan: Newcomb Library at Homerton Healthcare (1).

Emotional intelligence for leaders, coaches and the individual by
Publication details: London : Kogan-Page, 2009
Availability: Items available for loan: David Adams Library (Royal Marsden) (1)Call number: WA525 NEA.

Coaching and mentoring: practical conversations to improve learning by
Publication details: Kogan Page, 2009
Availability: Items available for loan: Newham Library (Barts Health) (1)Call number: LB 1025 PAR.

The inspirational leader : how to motivate, encourage and achieve success by
Edition: rev.ed
Publication details: London Kogan Page, 2009
Availability: Items available for loan: QEH Library (Lewisham and Greenwich) (2)Call number: HF 120, ...

Ready made job search letters : winning letters and e-mails to help you get your dream job by
Edition: 4th ed.
Publication details: London : Kogan Page, 2009
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 215.

The definitive personal assistant & secretarial handbook : a best-practice guide for all secretaries, PAs, office managers and executive assistants by
Publication details: London : Kogan Page, 2009
Availability: Items available for loan: Newcomb Library at Homerton Healthcare (1)Call number: HF 178 FRA. QEH Library (Lewisham and Greenwich) (1)Call number: HF 170.

Armstrong's handbook of performance management : an evidence-based guide to delivering high performance / Michael Armstrong by
Edition: 4th ed.
Publication details: London : Kogan Page, 2009
Other title:
  • Handbook of performance management
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: HF 240 ARM.

The Definitive Personal Assistant and Secretarial Handbook A best practice guide for all secretaries, PAs, office managers and executive assistants by
Publication details: Kogan Page 2009
Availability: Items available for loan: Croydon Health Services Library (1)Call number: HF 5547.

Ready made CVs: winning CVs for every type of job by
Edition: 4th ed.
Publication details: London : Kogan Page, 2009
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 215. QEH Library (Lewisham and Greenwich) (1)Call number: HF 215.

Coaching and mentoring [E-Book] by
Publication details: London : Kogan Page, 2009
Availability: Items available for loan: David Adams Library (Royal Marsden) (2).

Armstrong's handbook of management and leadership : a guide to managing for results by
Edition: 2nd
Publication details: London : Kogan Page, 2009
Availability: Items available for loan: Newham Library (Barts Health) (1)Call number: W 544 ARM. Whittington Health Library (1)Call number: HF 660 ARM.

The equal opportunities handbook : how to recognise diversity, encourage fairness and promote anti-discriminatory practice by
Edition: Rev. 4th ed.
Publication details: London Kogan Page 2009
Availability: Items available for loan: Ferriman information and Library Service (North Middlesex) (1)Call number: WLM 850 CLE.

Working with the enemy : how to survive and thrive with really difficult people by
Publication details: London; Philadelphia : Kogan Page Limited 2009
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 159.

Successful interviewing and recruitment by
Publication details: London : Kogan Page, 2008
Availability: Items available for loan: QEH Library (Lewisham and Greenwich) (1)Call number: HF 215.

Ultimate cover letters : a guide to job search letters, online applications and follow-up strategies / Martin Yate by
Edition: 2nd ed.
Publication details: London : Kogan Page, 2008
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: HF 215 YAT.

The NVQ assessor, verifier and candidate handbook : a practical guide to units A1, A2 and V1, and STTTLSS Domain E by
Edition: 4th
Publication details: London : Kogan Page, 2008
Availability: Items available for loan: Whipps Cross Library (Barts Health) (1)Call number: LB 1031 OLL.

The complete presentation skills handbook : how to understand and reach your audience for maximum success by
Publication details: London : Kogan Page Limited, 2008
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: Z 40. QEH Library (Lewisham and Greenwich) (1)Call number: Z 40.

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