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Crucial conversations : tools for talking when stakes are high / Kerry Patterson [et al] by
Edition: 2nd ed.
Publication details: London : McGraw-Hill, 2012
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WLM 870. Newcomb Library at Homerton Healthcare (1)Call number: WLM 812 PAT. PRUH Education Centre Library (1)Call number: WLM 870.

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