000			01579nam a22001937a 4500
008			180117b2018 xxu||||| |||| 00| 0 eng d
020			_a9781119246985
060			_aW 64.
245			_aABC of clinical communication
260			_aChichester : _bWiley Blackwell, _c2018
300			_aix, 76p.
490			_aABC series
520			_aClinical communication underpins safe patient care. The effective health professional sees illness through the patient's eyes and understands what matters most to him or her. Effectiveness means gathering hard clinical data about the physical changes affecting the patient, understanding why the patient is concerned, conveying this to other health care professionals and involving the patient at every stage of management decisions. The evidence for good clinical communication is well established, although there are challenges. While listening is the basis of sound diagnosis and clinical reasoning, its absence affects patient outcomes particularly when patients are not permitted to make their concerns known or when there are gaps in information flow or communication between the professionals caring for them. The ABC of Clinical Communication considers the evidence pertinent to individual encounters between patients and their health professionals, how to achieve efficient flow of information, the function of clinical teams and developing a teaching programme.
650			_aProfessional-patient relations
650			_aCommunication skills
700			_aCooper, Nicola _eeditor
700			_aFrain, John _eeditor
942			_n0 _06
999			_c32496 _d32496