000			01076cam a2200157 4500
001			0786308605
008			060821t1996 xxu||||| |||| 00| 0 eng d
020			_a0786308605
100			_aO'Sullivan Mott, K
245		0	_aLeadership skills for the nurse manager : restructuring the role of management in today's healthcare setting
260			_aBurr Ridge, Ill. : _bIrwin, _c1996
505			_aThe vision : in which we establish the framework ; Applying the vision in the real world : should we redirect, or reprimand? ; Motivation : or, how do I get them to do what I need to have done because they want to? ; Behavior motivation : in which we modify someone's behavior ; Change, change, change : in which we dissect the principles & practice of change ; The art & science of language skills : the mandatory chapter on communcations ; Difficult people : in which we discuss the 20% of people who cause 80% of our headaches ; Conflict resolution : when the irresistible force meets the immovable object
650			_aNursing Management
650			_aLeadership
999			_c42400 _d42400