| 000 | 00444cam a2200157 4500 | ||
|---|---|---|---|
| 001 | 0443070237 | ||
| 008 | 020909t2000 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0443070237 | ||
| 100 | _aGunn, C | ||
| 245 | 2 | _aA practical guide to complaints handling : in the context of clinical governance | |
| 260 |
_bChurchill Livingstone, _c2000 |
||
| 650 | _aClinical Governance and Quality | ||
| 690 | _aComplaints | ||
| 999 |
_c45800 _d45800 |
||
| 942 | 0 | 0 | _01 |