000			01732cam a2200229 4500
001			1138219134
008			190221t2019 xxu||||| |||| 00| 0 eng d
020			_a1138219134
020			_a9781138219137 (pbk.) :
100			_aHargie, Owen (ed)
245		4	_aThe handbook of communication skills
250			_a4th ed.
260			_aAbingdon _bRoutledge _c2019
300			_a628 p. : ill. ; 25 cm.
500			_aPrevious edition: 2006.
520			_aIncludes bibliographical references and index.
520			_aThe Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills. Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology.
650			_aCOMMUNICATION
650			_aINTERPERSONAL RELATIONS _96656
999			_c81357 _d81357
942	0	0	_01