000			01868nam a22002057a 4500
008			230421b2019 |||||||| |||| 00| 0 eng d
020			_a9781138498792
060			_aWX 153
100	1		_aWard, Adam
245			_aLean design in healthcare : _ba journey to improve quality and process of care
260			_aNew York, New York : _bRoutledge, _c2019
300			_axvii, 145p
520			_aThis book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they’ve had. Tools and approaches used are based on the actual work of Simpler. The story format engages readers and is intended to motivate and inspire executive teams to use the tenets of the book as a guide to launch their own successful implementation of an idea-to-launch methodology. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles. Through engaging storytelling and practical theory, this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses, the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization.
650		4	_97644 _aQuality of health care
650		4	_97642 _aQuality assurance, health care
650		4	_96397 _aHealth services
650		4	_913394 _aPatient care
650		4	_96189 _aFinancial management
942			_n0
999			_c95309 _d95309