Can we talk? : (Record no. 78901)

MARC details
000 -LEADER
fixed length control field	01040pam a22001691i 4500
001 - CONTROL NUMBER
control field	020250457
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	210504s2021 enk o 000\|0\|eng\|d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN	9781398601338
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN	9781398601307
100 1# - MAIN ENTRY--PERSONAL NAME
Personal author	Matuson, Roberta Chinsky
245 10 - TITLE STATEMENT
Title	Can we talk? :
Subtitle	seven principles for managing difficult conversations at work
260 ## - PUBLICATION INFORMATION
Place of publication	London :
Publisher	KoganPage,
Date	2021
300 ## - PHYSICAL DESCRIPTION
Physical description	ix, 214p
505 0# - CONTENTS
Contents	Introduction: seven principles for managing difficult conversations; chapter 1 - confidence - trusting yourself and the other party; chapter 2 - clarity - making your point clearly and listening with an open mind; chapter 3 - compassion - be empathetic and understanding; chapter 4 - curiosity - asking questions rather than shutting down; chapter 5 - compromise - earn respect by respecting others; chapter 6 - credibility - recognizing your word is only as good as your actions; chapter 7 - courage - navigating the obstacles; chapter 8 - bringing it all together.
650 #0 - SUBJECT HEADINGS
Subject term	Interpersonal communication.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC	Do not Suppress in OPAC

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		National Library of Medicine			CEME Library (NELFT)	CEME Library (NELFT)	Shelves	14/06/2022	WLM870	NE12722	14/06/2022	14/06/2022	Book

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