Quality in general practice : towards a holistic approach
Publication details: Kings Fund, 1999Description: 80pISBN:- 1857172663
- W 90.
Contents:
1. What is quality - and why measure it?
2. The reflective practioner's perspective - recognising the "unfathomable" dimension of our work.
3. The patient's perspective: Finding a "good doctor".
4. The 'activity' perspective: performance indicators and targets.
5. The 'gatekeeper' perspective: investigation, admission and referral rates.
6. The prescriber's perspective: effective and cost effective prescribing.
7. The 'evidence based' perspective: measuring the overall quality of care against the findings of clinical research trials.
8. The educational perspective: measuring the quality of training and professional development.
9. The management perspective: measuring the quality of organisation and teamwork in a multidisciplinary health service team.
10. Quality indicators as a lever for c hange: an analysis of th e National Performance Framework.
11. Towards a "postmodern" approach to quality indicators: the story so far.
12. Conclusions.
| Item type | Home library | Class number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | QEH Library (Lewisham and Greenwich) Shelves | W 90 (Browse shelf(Opens below)) | 2 | Available | W0007450 | ||
| Book | Whipps Cross Library (Barts Health) Shelves | W 89 GRE (Browse shelf(Opens below)) | Available | XBT00684 |
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1. What is quality - and why measure it?
2. The reflective practioner's perspective - recognising the "unfathomable" dimension of our work.
3. The patient's perspective: Finding a "good doctor".
4. The 'activity' perspective: performance indicators and targets.
5. The 'gatekeeper' perspective: investigation, admission and referral rates.
6. The prescriber's perspective: effective and cost effective prescribing.
7. The 'evidence based' perspective: measuring the overall quality of care against the findings of clinical research trials.
8. The educational perspective: measuring the quality of training and professional development.
9. The management perspective: measuring the quality of organisation and teamwork in a multidisciplinary health service team.
10. Quality indicators as a lever for c hange: an analysis of th e National Performance Framework.
11. Towards a "postmodern" approach to quality indicators: the story so far.
12. Conclusions.
K
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